Payments
Stripe Connect processes cards, Apple Pay, Google Pay, and local debit where enabled. GoGive never stores PAN. Payouts land in the charity’s connected Stripe account, in AUD or GBP.
Trustees can read this page without a salesperson.
Cards never sit on our servers. Donor PII is not training data. The Copilot is staff-only.
Hosting
The live product is an Australian company (GoGive Pty Ltd) serving Australian and UK charities. Application hosting and media CDN are the production stack already used by charity.gogive.com.au and form.gogive.com.au.
Privacy law
We handle personal information under the Australian Privacy Principles and the Notifiable Data Breaches scheme. Access and deletion requests go to support. Detail lives in the privacy policy.
The Copilot
Staff-only. No donor-facing chat. No payments by AI. No donor PII sent to train third-party models. Copilot lines are labelled.
We do not collect banking credentials, and we do not run open-banking connections. Cards are Stripe; receipts are SES; errors and session replay (where enabled) are the analytics tools named in Privacy.
Privacy, access, and deletion: support@gogive.com.au